Privacy and Return Policy


All content of this site is the sole property of Canoe Inc., with the exception of our product images, which are the property of their respective owners. All images, graphics, and copy are protected by international copyright and intellectual property laws. You may not copy, transfer, reproduce, retransmit, or modify the any portion of this site without the express written permission of Canoe Inc.

Customer Information

Canoe only collects information on our customers for the sole purpose of order tracking and records keeping of orders placed online. This information is limited to Customer name, address, email, telephone number, and IP addresses.
Canoe will only contact you by phone in the event of a problem with a web order place via .
At the time of checkout you have the option of joining the Canoe mailing list. Canoe may occasionally send you email regarding new product lines and store information. You have the option to discontinue these emails at any time by following the link at the bottom of every email.
At no time does Canoe Inc. retain sensitive information such as credit card numbers. Canoe does not share your customer information under any circumstances.
Canoe collects IP addresses in two cases. Our web tracking service collects IP address for the sole purpose of tracking web usage. This information is separate from our customer database. At no time does Canoe collect information on customers specific browsing habits. Canoe also records your IP address at the time of check out to aid in the prevention and tracking of credit card fraud.


Canoe takes privacy and security very seriously. We have taken every precaution to secure your privacy online, at our data centers and at our physical location to protect against the theft, manipulation, and loss of information collected at Your information is password protected and is available only to persons whom need it to fulfill your web orders, or answer specific questions that you may have.

Cookies does not set cookies, rather we set session variables. Session variables are set to specifically keep track of your shopping.

Terms and Conditions

In using this site you agree to the terms and conditions outlined in this document. Please take a moment to review these terms and conditions. In using , you accept these terms and conditions. If you do not accept these terms and conditions please do not use

These terms and conditions may change at any time. Canoe reserves the right to update and maintain these terms and conditions without prior written notice. Your usage of is bound by the terms and conditions outlined you visit, we therefore encourage you to review these terms and conditions each time you use this site.

Order Processing

Canoe will process your online order within 24-36 hours given all items are in stock. Occasionally items may be oversold. All backorder items will ship as we receive them in the shop and therefore items ordered together may not be shipped together. We will contact you if any of your items are backordered in the event changes are needed to proceed with the order.

Canoe ships all orders via UPS, Monday through Friday. Your shipping options and cost will be outlined at the time of checkout. You may track your order via the UPS website after your order has shipped. Upon shipping you will receive a confirmation email with the details of your order.

Any questions about your order may be directed to


Items purchased from Canoe may be returned for store credit only within 30 days of purchase provided they are in their original condition and packaging. Store credits are valid for one year from date of issue.

Please note: All shipping fees are non-refundable unless product is determined to be defective or damaged.


This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Canoe shall not be liable for any damages of any kind related to your use of this site.


You agree to defend, indemnify and hold Canoe Inc. harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.